| Standard Shipping | Express shipping | Super Express shipping | ||
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| Speed | Payment by Credit Card or COD | 3-6 working days | 2-5 working days it will be delivered before 6pm |
1-2 working days it will be delivered before 6pm |
| Payment by Bank Transfer | Delivery operations begin when the transfer reaches our account | Delivery operations begin when the transfer reaches our account | Delivery operations begin when the transfer reaches our account | |
| Boned & sliced hams | Add 2 working days | Add 2 working days | Add 2 working days | |
| Shipping rates | Orders up to €200 | €14.28 every 30 kg + €0.10 per kg |
€17.79 every 30 kg + €0.12 per kg |
€54.45 base price + €6.05 per kg |
| Orders starting at €200 | €8.23 every 30 kg |
€11.74 every 30 kg + €0.02 per kg |
€48.40 base price + €5.95 per kg |
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| Examples | A 5 kg shoulder at €120.00 + free ham holder (total package weight: 7.54 Kg) |
€14.28 + (€0.10 x 7.54) = €15.03 | €17.79 + (€0.12 x 7.54) = €18.69 | €54.45 + (€6.05 x 7.54) = €100.07 |
| A 7 kg ham at €320.00 + free ham holder (total package weight: 9.54 Kg) |
€8.23 | €11.74 + (€0.02 x 9.54) = €11.93 | €48.40 + (€5.95 x 9.54) = €105.16 | |
| Online tracking of your shipment You will be able to trace your shipment at all times |
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| Guaranteed delivery If the carrier does not attempt to deliver your order by the indicated date and time, we will refund shipping expenses, except in cases of interruption of transport networks due to bad weather, strikes, customs controls or force majeure. |
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| Prices include VAT | ||||
| Carriers: | (we choose the carrier depending on the delivery speed of your choice, the parcel's weight and the delivery address) | |||||
| UPS | FedEx | TNT | DPD | TAT Express |
Shipping FAQs (see below)
IberGour ships hind leg and shoulder hams to the following countries:
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Austria Belgium Bulgaria Czech Republic Denmark England Estonia Finland France Germany | Greece Holland Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Monaco | Northern Ireland Poland Portugal Romania Scotland Slovaquia Slovenia Spain Sweden Wales |
For other countries, please contact us.
Fast shipping services (delivery on the next working day) are available for most destinations. Choose a country for full information on shipping options, shipping speeds & rates:
All IberGour products can be shipped legally to all the countries we serve. For certain countries IberGour includes the documentation required by the appropriate authorities in the package so that there will be no customs problems.
There are no additional taxes to be paid. If we are unable to get your order to you for any reason, we will return the full amount of your purchase immediately.
All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.
Deliveries are made in the following manner:
In the United Kingdom, Ireland, Germany and Austria, if you are not at home when your order arrives, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.
If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.
In the United Kingdom, Ireland, Germany and Austria, if you are not at home when your order arrives, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
Shipping costs are included in the total cost of your order: you do not have to pay the driver anything.
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