Until now, all orders (whole, de-boned and sliced hams) are being dispatched in the expected times and the carriers deliver normally, with occasional delays. In United Kingdom (see other countries) we operate normally.
To avoid problems, indicate a home address (not a store, shop or company) as the delivery address. #StayHome
Unfortunately, the shoulder ham that i received was extremely dry, probably due to being old stock. I was unable to get more than 6 worth while portions from it which of course made it an expensive deal. I didn't bother to complain until now, although i wished i had because my complaint was met by a very polite and understanding gentleman who advised me that they would have replaced it free of charge providing less than 25% of it has been used.
This Christmas i will give it another go. Fingers crossed !!
Several times a year (for example, Christmastime or for our anniversary), we launch very short-lived (normally 1-3 days) discount offers on our jamones. Subscribe to our newsletter, and we will let you know when there is an offer.