The first shoulder we received was not cured properly, it was pink, raw and mushy inside. Monica at Ibergour was most helpful, she arranged for the shoulder to be uplifted and another one was sent direct from the producer, unfortunately it was un-cured also. This was taken back and a full refund given. While we had some bad luck with our shoulders, Monica handled everything brilliantly and I will be giving Ibergour another order sometime in the future, all down to Monica and her excellent customer service. Grant Hendry.
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