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Shipping (information & rates)

Shipping FAQs

To which countries does IberGour deliver?
IberGour ships hind leg and shoulder hams to the following countries:
Austria
Belgium
Bolgaria
Cyprus
Czech Republic
Denmark
England
Estonia
Finland
France
Germany
 Greece
Holland
Hungary
Ireland
Italy
Letonia
Lithuania
Luxembourg
Malta
Monaco
Northern Ireland
 Poland
Portugal
Romania
Scotland
Slovaquia
Slovenia
Spain
Sweden
Switzerland
Wales

For other countries, please contact us.

How will my order be shipped?
All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.

Deliveries are made in the following manner:

  • The trucking company will deliver the package, customarily during office hours, to the destination address. If there is a problem in finding the address they will phone the telephone number you specified when placing your order
  • If there is someone to take the order, that person will be given the package and must sign a delivery note; if you selected C.O.D. payment, cash payment must be made in full at this time
  • If there is no one at the destination address a notice will be left, with a customer service phone number
  • You can then call this phone number to agree on a day and time for the parcel to be delivered
  • If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up
What if I am not at home when the carrier brings my parcel?
In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.

If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.

Do I have to pay the driver?
Shipping costs are included in the total cost of your order. If you chose to pay C.O.D. you must pay the driver the total amount of your order when it is delivered. If you paid by wire transfer or credit card you do not have to pay the driver anything.
How long will my order take to arrive?
Most orders arrive within 3 to 4 working days.

If you pay by credit card or C.O.D., delivery operations begin when you confirm your order. If you pay by wire transfer, delivery operations begin when the transfer reaches our account.

United Kingdom

England

Northern Ireland

Scotland

Wales

Republic of Ireland

Other countries

Shipping rates
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Working days 9-14h & 16-20h (Spain time)
c/ Collserola, 33-35 - 08035 Barcelona. CIF: B64132772

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