Until now, all orders (whole, de-boned and sliced hams) are being dispatched in the expected times and the carriers deliver normally, with occasional delays. In United Kingdom (see other countries) we operate normally.
To avoid problems, indicate a home address (not a store, shop or company) as the delivery address. #StayHome
|Payment by Credit Card||
1-3 working days *
Receive it on Thursday, April 09 or sooner
|Payment by Bank Transfer||Delivery operations begin when the transfer reaches our account|
|Boned & sliced jamon||
Add 2 working days
Receive it on Wednesday, April 15 or sooner
|Orders up to €200 (£175.70)||
£4.57 base price
+ £0.51 per kg
|Orders starting at €200 (£175.70)||
£0.32 base price
+ £0.09 per kg
|A 5 kg paleta (shoulder) at £105.42
+ free ham stand
(total package weight: 7.54 kg)
|£4.57 + (£0.51 x 7.54) = £8.42|
|A 7 kg jamon at £281.12
+ free ham stand
(total package weight: 9.54 kg)
|£0.32 + (£0.09 x 9.54) = £1.18|
|Online tracking of your shipment
You will be able to trace your shipment at all times
If the carrier does not attempt to deliver your order by the indicated date and time, except in cases of interruption of transport networks due to bad weather, strikes, customs controls or force majeure.
* IMPORTANT: Due to the COVID-19 crisis, we cannot guarantee delivery times since the restrictions in each area may change. Deliveries are currently being made on schedule, with occasional delays.
Of course, as always, if we fail to deliver your order, we will refund the full amount of it.
Updated: today Monday, 6 April 2020
|Prices include VAT|
Shipping FAQs (see below)
IberGour ships jamon and paleta (shoulder) hams to the following countries:
Isle of Man
We ship to the Balearic Islands, Corsica, Sicily and Sardinia. We do not ship to the Canary Islands, Cyprus, Malta, Gibraltar, Ceuta, Melilla, Azores, Madeira, British Crown Dependencies or the Channel Islands in general.
We do not ship to any other country.
Fast shipping services (delivery on 1 or 2 working days) are available for most destinations. Choose a country for full information on shipping options, shipping speeds & rates:
All IberGour products can be shipped legally to all the countries we serve. For certain countries IberGour includes the documentation required by the appropriate authorities in the package so that there will be no customs problems.
There are no additional taxes to be paid. If we are unable to get your order to you for any reason, we will return the full amount of your purchase immediately.
All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.
Deliveries are made in the following manner:
* In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.
If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.
In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
Shipping costs are included in the total cost of your order: you do not have to pay the driver anything.
Several times a year (for example, Christmastime or for our anniversary), we launch very short-lived (normally 1-3 days) discount offers on our jamones. Subscribe to our newsletter, and we will let you know when there is an offer.